< img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=2596922490495673&ev=PageView&noscript=1" /> FAQ - Jinan KF Laser Equipment Co., Ltd.

Frequently Asked Questions

Q:What materials are suitable for fiber laser cutting machines?

A:1)A variety of metal materials, including carbon steel, stainless steel, aluminum alloy, copper, titanium alloy
2)Also performs well when processing highly reflective materials such as aluminum and copper.

Q: How can I choose the most suitable machine?

A: In order to recommend you the most suitable machine model, just tell us below information 1)What is your material 2)The size of material 3)The thickness of material

Q:What are the main advantages of fiber laser cutting machines?

A:1)High precision: The laser beam quality is high and the cutting accuracy is high.
2)High efficiency: High electro-optical conversion efficiency and fast cutting speed.
3)Low maintenance: Simple structure and low maintenance cost.
4)Environmental protection and energy saving: Low energy consumption and environmentally friendly.

Q: Payment terms?

A:1)Alibaba trade assurance/TT/West Union/Payple/LC/Cash and so on.
2)We start making standardized machines after receiving 30% of the payment, inspect the machines after completion, and finally collect the 70% balance before shipping.

Q:How to install, use and after-sales?

A:1)We provide free training in our factory
2)We provide free online after-sales service
3)We have complete installation instructions and video tutorials
4)Door-to-door service charges are based on region and aircraft model
5)Provide three-year warranty, except for consumable parts, direct replacement for non-human damage

Q:How to perform daily maintenance

1):Clean the optical lens: Clean the optical lens regularly to maintain the beam quality.
2):Check the gas supply: Make sure the gas supply system is normal to prevent the cutting quality from being affected.
3):Lubricate the moving parts: Lubricate the guide rails and lead screw regularly to ensure the smooth operation of the moving parts.
4):Replace the chiller's purified water every month. If it's below zero in winter, remember to add antifreeze.

Q:How will I receive the machine?

A:1)I will help you inquire with our cooperative freight forwarder to find the most suitable price
2)If you have your own freight forwarder, we also support factory pickup

Q:What are the installation requirements for a fiber laser cutting machine?

A:1)Stable power supply: Provide a stable power supply to avoid voltage fluctuations.
2)Suitable ambient temperature: Keep the temperature and humidity of the equipment working environment within the specified range to avoid excessively high or low temperatures affecting equipment performance.
3)Flat installation foundation: Ensure that the equipment is installed on a flat and solid foundation to avoid vibration affecting cutting accuracy.

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